Order & Invoice Document Enhancements – What to Expect
January 21, 2026
Our Valued Customer,As part of our continued focus on delivering a consistent and reliable customer experience, A. Stucki is making a system enhancement that supports how we process orders and billing.
Over the coming months, A. Stucki will be completing an integration between our internal systems that support order processing, invoicing, and related documentation. This integration supports our continued growth and allows us to better serve you by streamlining how information is processed behind the scenes.
What you may notice
As part of this update, you may see minor changes to the format or layout of certain documents, including:
• Quotes
• Order confirmations
• Invoices and credit memos
These changes are administrative and visual only and do not impact how we do business with you.
What’s changing and what’s not
What’s Changing
• Document layout and formatting
• Document numbering or reference format
• Visual appearance of invoices and confirmations
• Back-end processing systems
• Internal workflow and automation
What’s Not Changing
• Pricing and contractual terms
• Payment terms
• Remittance instructions
• How you place orders
• Your A. Stucki contacts and support team
Why we’re making this change
This integration allows us to:
• Improve consistency and accuracy across documents
• Reduce manual processing and handling
• Support scalable growth while maintaining a high level of service
No action required
There is no action required on your part as a result of this change.
Frequently Asked Questions, that may support you:
Will this change how I place orders?
No. Your ordering process remains the same.
Will pricing, terms, or contracts change?
No changes are being made as part of this update. Pricing, payment terms, and contractual obligations continue to be governed by your existing agreements with A. Stucki.
Will invoices or order confirmations look different?
You may notice minor formatting or layout changes, but all required information will continue to be clearly displayed.
Do I need to update my systems or processes?
No action is required on your part.
Who should I contact with questions?
Please reach out to your usual A. Stucki Customer Service or Sales contact.
If you would like to review a sample document or have any questions, our Customer Service team is happy to assist.
Thank you for your continued partnership and trust in A. Stucki.
Sincerely,
The A. Stucki Team